PGA TOUR Mobile App Helps Volunteers Optimize the Fan Experience
- Details
- Category: Inside Golf
- Published: 2019-07-01
By PGATOUR.COM
The PGA TOUR is putting service excellence at volunteers’ fingertips — literally. Underscoring its Fan First initiative, the TOUR recently unveiled an array of new fan-focused, personalized digital options on the PGA TOUR mobile app for Apple and Android users that will significantly enhance volunteers’ ability to help tournaments deliver the ultimate on-site fan experience.
With just a few swipes, volunteers can use the app — available to be downloaded free of charge in the App Store and through Google Play — to help fans locate their favorite players on the course; navigate each hole using satellite imagery; obtain real-time scoring and highlight video; find restrooms, concessions, dining options and hospitality venues; access an interactive pairings sheet; and even purchase tickets. The user-friendly platform operates like a centralized digital toolkit, leveraging GPS locator technology and state-of-the-art customization tools to create a highly interactive, personalized resource for volunteers and tournament fans alike.
“The PGA TOUR app is designed to reimagine the way spectators experience tournaments on-site, while providing volunteers with the tools to quickly and efficiently deliver world-class service to our fans,” said Ali Quinn, Senior Product Manager, PGA TOUR Digital. “With countless activities occurring simultaneously and a multitude of information for volunteers to absorb, the mobile app is sure to become an essential asset in volunteers’ service arsenal.”
In addition to using the PGA TOUR mobile app themselves to address many of the questions that fans experience at tournaments, volunteers will play an important role in serving as ambassadors for the newly-enhanced platform. By recommending that fans download the app and create a profile to personalize the digital experience, volunteers can help fans more fully enjoy the breadth of opportunities available to them at TOUR events. Online profiles enable users to receive updates, take advantage of special offers, and follow leader boards at tournaments throughout the year. In addition, fans at home will find the app invaluable for quickly accessing player stats and other information to enhance the broadcast viewing experience.
To download the PGA TOUR app, users may visit the App Store, search “PGA TOUR,” click on the blue PGA TOUR logo, and hit “download.” Once the app is downloaded, fans can search for desired information or use the bottom tab bar to navigate through the various menu options.
For more information about the PGA TOUR mobile app, visit www.pgatour.com.